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Payment
Online payments can only be made by credit card (Visa, Mastercard or American Express). If you have problems booking online or if you have questions, please contact us directly. We are happy to help you at +49 (0)7221 275 215 or tickets@badenbadenevents.de.

Concessions
For children under 12 years of age, please select the ‘Children’s Ticket w’ (‘Kinderkarte w’) sale type in the event (if available). Tickets for disabled persons can only be booked at the Ticket Offices.

Combination tickets
For our children’s events, we offer combination tickets with attractive discounts. Bookings can only be made through the Ticket-Offices (LINK ENGLISCH) or with Baden-Baden Events directly at +49 (0)7221 275 215 or tickets@badenbadenevents.de.

Ticket returns
Purchased tickets cannot be returned. Line-ups and programmes are subject to changes, which are not grounds to return tickets.

Public-transport ticket
All tickets also include free travel on public transport. Tickets are valid on the event day as well as until 6 a.m. on the following day for public transport to and from the event using the entire network of the Karlsruhe public transport association (KVV). More information can be found here.

Data retention
All information about our retention and storage of data can be found in our Privacy Policy.

Terms and conditions
The Terms and Conditions of Baden-Baden Events GmbH apply when purchasing tickets.